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Frequently Asked Questions
About the Brand
"Malik" is the family name of the designer Madiha Malik, which means king. The logo is a lockup of "MM" initials in Arabic/Persian formed into a diamond shape—a common motif used throughout the jewelry designs.
Color Palette
Antique gold and Ottoman blues represent traditional colors that are often seen throughout Near Eastern art and cultures. Gold signifies refinement and luxury while blue represents royalty and protection. The blush adds a touch of softness and delicacy.
CUSTOM ORDERS
After the order is placed, you will receive the digital design within 3–5 business days. Once the design is approved, it takes 3–4 weeks for production before delivery. You will be notified once the order is shipped.
DOMESTIC SHIPPING
USPS First Class: 3 – 6 business days
Priority Mail: 1 – 3 business days
To add insurance or required signature to your package, please email info@malikmade.com.
INTERNATIONAL
USPS First Class International: 3 – 6 weeks
USPS Priority International Mail: 6 – 12 business days
Please keep in mind that all international orders are subject to import duties and taxes in your country. Any additional charges for customs clearance will have to be made on your end. Customs policies vary widely from country to country, so please contact your local customs office for more information.
Malik Made is not responsible for items that are lost or stolen in the mail!
Ready-made pieces may be exchanged for up to 14 days after the package is received (return shipping is not included). All exchanged items must be unused and in their original condition.
Custom orders are fully tailored to your style and due to the nature of this process, they are non-refundable. If in any case you are not completely satisfied with your piece, please contact info@malikmade.com. The goal is to provide you with a special and memorable gift for yourself or your loved ones to cherish for years to come!
We try our best to accommodate special design requests and love to hear your ideas! Please submit your request using the contact form.
A special pouch or box is included for extra care and protection with each Malik Made jewelry piece. Care instructions vary depending on the materials and finish.
For any unforeseen damages, approval of repairs will be evaluated on a a case-by-case situation and will have to be made within 90 days of the original purchase. Malik Made is not responsible for pieces damaged or lost by the owner.
Store Properly
- Keep your jewelry in a cool, dry place away from direct sunlight.
- Store each piece separately to prevent scratches and tangling.
- Consider using jewelry boxes or pouches for protection.
GOLDPLATED JEWELRY
Cleaning and Polishing
- Regularly clean your jewelry with a soft, lint-free cloth to maintain its shine.
- For stubborn dirt, use a mild non-abrasive jewelry cleaner or warm soapy water.
- Avoid using harsh chemicals or abrasives that can damage delicate gemstones and metals.
Handling with Care
- Remove jewelry before engaging in activities like swimming, gardening, or exercising to prevent damage.
- Avoid contact with perfumes, lotions, and hairsprays, as they can tarnish metals and affect gemstones.
Ring-Specific Care
- Take off rings when washing your hands or applying lotion to preserve their brilliance.
- Inspect prongs and settings periodically to ensure stones are secure.
Necklace and Bracelet Care
- Fasten clasps when storing to prevent tangling.
- Avoid pulling or stretching delicate chains to prevent breakage.
Earring Care
- Clean earring posts and backs regularly to prevent buildup, especially for those with sensitive ears.
- Store earrings in pairs to avoid misplacement.
Pearl Jewelry Care
- Wipe pearls with a soft, damp cloth after wearing to remove oils and perspiration.
- Restring pearls periodically to prevent stretching and breakage.
Proper care and attention can prolong the life and beauty of your jewelry. If you have any specific questions about maintaining a particular piece, feel free to contact via info@malikmade.com. We are here to assist you in keeping your Malik Made jewelry looking exquisite for years to come.